Shipping & Delivery

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Returns & Exchanges

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Natural Stone

Veining, tone and natural markings vary from piece to piece. Product photographs illustrate the stone rather than an identical pattern. Explore our stones ↗

Product Support

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Laser engraving example — text engraved on natural stone

Text

Laser engraving example — pattern engraved on natural stone

Pattern

Laser engraving example — pattern and text engraved on natural stone

Pattern + Text

CUSTOM ENGRAVING

Make it unmistakably yours

  1. Type your text
  2. We email a proof
  3. Engraved after your approval

Ornamental, cut for the pastry board, with the stone doing most of the talking.

The character of Ornamental is a golden-yellow ground, broken by bold brown veins and warm mineral bands, with the veining placed to be seen. Every cut of Ornamental shifts a little, so the finished piece is one of a kind by nature, with softened corners and a calm profile. Finished matte and smooth, the pastry board shows the Ornamental without shine getting in the way, with a feel that is cool, smooth, and solid.

Made for the counter The pastry board, measuring 508 × 406 mm, is worked from a single piece of Ornamental, with the veining left to fall where it may, with a low, steady profile. It turns the counter into a proper baking surface, with the Ornamental staying cool while dough is worked, and the light catches it differently through the day.

Details

  • Material: Granite
  • Stone: Ornamental
  • Dimensions: 508 × 406 mm
  • Care: Wipe clean with a soft, damp cloth.

The pastry board sits calmly in the room and gets better the more it is used, with a finish that keeps the stone honest.

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FAQs

Common questions about shipping, stone care, and returns.

Is shipping really free?

Yes — all U.S. orders ship free with no minimum purchase, and samples are included. For delivery outside the United States, please contact us at sales@koville.com for availability and rates.

How long will my order take to arrive?

In-stock orders usually ship within 72 hours, and most orders are delivered within 5–10 business days. Orders with laser engraving take a little longer: we email you a proof first, and production begins only after you approve it.

Will my piece look exactly like the product photos?

Not exactly — and that is the point. Every piece is cut from natural stone, so veining, tone, and natural markings vary from piece to piece. The photographs illustrate the character of the stone rather than an identical pattern; your piece will have its own one-of-a-kind pattern.

How do I clean and care for natural stone?

Wipe with a soft cloth and warm water with a drop of mild, pH-neutral soap, then dry. Avoid acidic cleaners such as vinegar or lemon, which can etch the surface. For more guidance, see our Stone Care guides.

What is your return policy?

Items in brand-new condition with no quality issues can be returned within 14 days of delivery, and items with quality problems can be replaced within 30 days. Please contact us before sending anything back so we can guide you through the process; return shipping for non-quality returns is the customer's responsibility. See the full refund policy for details.

Can I return or exchange a personalized item?

Items with custom laser engraving are made to order to your specifications and cannot be returned or exchanged.

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