Shipping & Delivery

Delivery options and timing depend on your destination and selected item. View shipping policy ↗

Returns & Exchanges

Review eligibility and conditions before arranging a return. View return policy ↗

Natural Stone

Veining, tone and natural markings vary from piece to piece. Product photographs illustrate the stone rather than an identical pattern. Explore our stones ↗

Product Support

Need help choosing a piece or checking a product detail? Contact our team. Contact us ↗

Laser engraving example — text engraved on natural stone

Text

Laser engraving example — pattern engraved on natural stone

Pattern

Laser engraving example — pattern and text engraved on natural stone

Pattern + Text

CUSTOM ENGRAVING

Make it unmistakably yours

  1. Type your text
  2. We email a proof
  3. Engraved after your approval

A one-piece molded square tray in Namib Fantasy, made to be used every day, with a surface that ages gracefully.

The character of Namib Fantasy is a pale, luminous ground, broken by loose gray veins that wander like smoke, while the weight keeps it steady where it sits. In Namib Fantasy, the variation is the point, and no two cuts ever line up the same way, with a low, steady profile. The surface is honed to a soft matte finish, so the one-piece molded square tray feels cool and steady wherever it sits, with a feel that is cool, smooth, and solid.

Made to hold This one-piece molded square tray, measuring 457 × 305 mm, keeps the Namib Fantasy at full thickness, so it feels as solid as it looks, with softened corners and a calm profile. Set it out for serving, styling, or corralling everyday objects, and the Namib Fantasy keeps the surface calm and useful, so no two pieces read exactly alike.

Details

  • Material: Marble
  • Stone: Namib Fantasy
  • Dimensions: 457 × 305 mm
  • Care: Wipe clean with a soft, damp cloth.

A piece of Namib Fantasy to keep out, to use often, and to keep for years, with a quiet, grounded presence.

Koville 托盘全系列 natural stone collection banner

FAQs

Common questions about shipping, stone care, and returns.

Is shipping really free?

Yes — all U.S. orders ship free with no minimum purchase, and samples are included. For delivery outside the United States, please contact us at sales@koville.com for availability and rates.

How long will my order take to arrive?

In-stock orders usually ship within 72 hours, and most orders are delivered within 5–10 business days. Orders with laser engraving take a little longer: we email you a proof first, and production begins only after you approve it.

Will my piece look exactly like the product photos?

Not exactly — and that is the point. Every piece is cut from natural stone, so veining, tone, and natural markings vary from piece to piece. The photographs illustrate the character of the stone rather than an identical pattern; your piece will have its own one-of-a-kind pattern.

How do I clean and care for natural stone?

Wipe with a soft cloth and warm water with a drop of mild, pH-neutral soap, then dry. Avoid acidic cleaners such as vinegar or lemon, which can etch the surface. For more guidance, see our Stone Care guides.

What is your return policy?

Items in brand-new condition with no quality issues can be returned within 14 days of delivery, and items with quality problems can be replaced within 30 days. Please contact us before sending anything back so we can guide you through the process; return shipping for non-quality returns is the customer's responsibility. See the full refund policy for details.

Can I return or exchange a personalized item?

Items with custom laser engraving are made to order to your specifications and cannot be returned or exchanged.

Didn’t find your answer?

Don't hestitate to contact us