Shipping & Delivery

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Returns & Exchanges

Review eligibility and conditions before arranging a return. View return policy ↗

Natural Stone

Veining, tone and natural markings vary from piece to piece. Product photographs illustrate the stone rather than an identical pattern. Explore our stones ↗

Product Support

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Laser engraving example — text engraved on natural stone

Text

Laser engraving example — pattern engraved on natural stone

Pattern

Laser engraving example — pattern and text engraved on natural stone

Pattern + Text

CUSTOM ENGRAVING

Make it unmistakably yours

  1. Type your text
  2. We email a proof
  3. Engraved after your approval

Bianco Carrara meets the everyday decorative tray.

In Bianco Carrara, fine gray veining feathering across a soft white ground moves across a soft white ground with an easy, natural rhythm. Finished classic, smooth polish, it feels settled and quiet in the hand and on the shelf. That natural range is the point: the decorative tray you receive is the only one patterned quite like it.

Shaped for the table The stone is cut, edged, and polished into a level decorative tray that frames whatever rests on it without crowding the room. It works as a catch-all by the door, a base for a vase, or a quiet stage for morning coffee, with the bianco carrara keeping it calm. Its weight keeps it planted, even on a busy table, and the bianco carrara earns a second look.

Details

  • Material: Marble
  • Stone: Bianco Carrara
  • Dimensions: 240 × 240 × 18–20 mm
  • Care: Wipe clean with a soft, damp cloth.

Give it a clear spot, and the bianco carrara will repay the space.

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FAQs

Common questions about shipping, stone care, and returns.

Is shipping really free?

Yes — all U.S. orders ship free with no minimum purchase, and samples are included. For delivery outside the United States, please contact us at sales@koville.com for availability and rates.

How long will my order take to arrive?

In-stock orders usually ship within 72 hours, and most orders are delivered within 5–10 business days. Orders with laser engraving take a little longer: we email you a proof first, and production begins only after you approve it.

Will my piece look exactly like the product photos?

Not exactly — and that is the point. Every piece is cut from natural stone, so veining, tone, and natural markings vary from piece to piece. The photographs illustrate the character of the stone rather than an identical pattern; your piece will have its own one-of-a-kind pattern.

How do I clean and care for natural stone?

Wipe with a soft cloth and warm water with a drop of mild, pH-neutral soap, then dry. Avoid acidic cleaners such as vinegar or lemon, which can etch the surface. For more guidance, see our Stone Care guides.

What is your return policy?

Items in brand-new condition with no quality issues can be returned within 14 days of delivery, and items with quality problems can be replaced within 30 days. Please contact us before sending anything back so we can guide you through the process; return shipping for non-quality returns is the customer's responsibility. See the full refund policy for details.

Can I return or exchange a personalized item?

Items with custom laser engraving are made to order to your specifications and cannot be returned or exchanged.

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