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Returns & Exchanges

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Natural Stone

Veining, tone and natural markings vary from piece to piece. Product photographs illustrate the stone rather than an identical pattern. Explore our stones ↗

Product Support

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Laser engraving example — text engraved on natural stone

Text

Laser engraving example — pattern engraved on natural stone

Pattern

Laser engraving example — pattern and text engraved on natural stone

Pattern + Text

CUSTOM ENGRAVING

Make it unmistakably yours

  1. Type your text
  2. We email a proof
  3. Engraved after your approval

A cutting board in warm Blue Fantasy.

No two pieces match exactly: a blue-grey ground, and dreamy swirls of deeper blue and white, with grain that reads as natural, never repeated. The result feels imaginative and cool, never loud, and it ages gracefully with use, with a quiet confidence that grows on you. On a cutting board of this size, the veining has room to breathe, and each piece shows a slightly different passage of the stone.

Cut for the kitchen The stone is cut to size, its edges softened, and its face honed to a smooth finish that keeps the pattern readable without glare; once set down, it stays where you put it, which is half the point of stone; needing little more than a quick wipe between uses. In Blue Fantasy, it brings a little geology to everyday kitchen prep and serving without making a show of it.

Details

  • Material: Granite
  • Stone: Blue Fantasy
  • Dimensions: 406 × 305 mm
  • Care: Wipe clean with a soft, damp cloth.

Made from real stone, made to be kept, the kind of piece you stop noticing, then miss when it moves.

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FAQs

Common questions about shipping, stone care, and returns.

Is shipping really free?

Yes — all U.S. orders ship free with no minimum purchase, and samples are included. For delivery outside the United States, please contact us at sales@koville.com for availability and rates.

How long will my order take to arrive?

In-stock orders usually ship within 72 hours, and most orders are delivered within 5–10 business days. Orders with laser engraving take a little longer: we email you a proof first, and production begins only after you approve it.

Will my piece look exactly like the product photos?

Not exactly — and that is the point. Every piece is cut from natural stone, so veining, tone, and natural markings vary from piece to piece. The photographs illustrate the character of the stone rather than an identical pattern; your piece will have its own one-of-a-kind pattern.

How do I clean and care for natural stone?

Wipe with a soft cloth and warm water with a drop of mild, pH-neutral soap, then dry. Avoid acidic cleaners such as vinegar or lemon, which can etch the surface. For more guidance, see our Stone Care guides.

What is your return policy?

Items in brand-new condition with no quality issues can be returned within 14 days of delivery, and items with quality problems can be replaced within 30 days. Please contact us before sending anything back so we can guide you through the process; return shipping for non-quality returns is the customer's responsibility. See the full refund policy for details.

Can I return or exchange a personalized item?

Items with custom laser engraving are made to order to your specifications and cannot be returned or exchanged.

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