Shipping & Delivery

Delivery options and timing depend on your destination and selected item. View shipping policy ↗

Returns & Exchanges

Review eligibility and conditions before arranging a return. View return policy ↗

Natural Stone

Veining, tone and natural markings vary from piece to piece. Product photographs illustrate the stone rather than an identical pattern. Explore our stones ↗

Product Support

Need help choosing a piece or checking a product detail? Contact our team. Contact us ↗

Laser engraving example — text engraved on natural stone

Text

Laser engraving example — pattern engraved on natural stone

Pattern

Laser engraving example — pattern and text engraved on natural stone

Pattern + Text

CUSTOM ENGRAVING

Make it unmistakably yours

  1. Type your text
  2. We email a proof
  3. Engraved after your approval

Description

Arrange everyday objects on a countertop, dresser or table.

Available natural stone materials: Marble. Choose the material and dimensions that suit your space.

Product specifications

Specifications vary by option. Stone dimensions are shown in centimetres; these are product dimensions, not package dimensions.

Option Stone Material Stone dimensions (cm)
CALACATTA VIOLA / (305*152) Calacatta Viola Marble 30.5 × 15.2 × 1.8
Calacatta Viola / (305*152) Calacatta Viola Marble 30.5 × 15.2 × 1.8
Calacatta Viola / (250*125) Calacatta Viola Marble 25 × 12.5 × 1.8

Materials & Care

Colour, veining and mineral markings vary between natural stone pieces. The item received may differ from the photographs.

For cleaning and care guidance for your selected material, contact sales@koville.com.

Koville 托盘全系列 natural stone collection banner
  • 5 stars: 4 (57%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 1 (14%)
  • 1 star: 2 (29%)
L
Lilit Miridzhanyan
Stunning veining

I love the deep burgundy veining. Perfect size and beautiful color. Can be used in so many different ways.

D
D. Jepsen
Very heavy high quality

Really pretty, high quality marble

G
Gabriela Handal
Beautiful!

So gorgeous, makes my nightstand look so luxe!

C
Customer******
color not the same

The item I received does not match the picture. The marble is more of a tan/beige color instead of purple

A
Ariel Caroccia
Colors not like pictures

The marble was not the color in the picture. It was orange instead of café brown, and the veining was missing. The piece I received did not have the beautiful vein and the brown. It was more of an orange. Returned it.

F
Fashion Maven
No veining - muddy looking

The marble looked muddy and grayish purple - nothing like the rich and gorgeous veining in the pic. I kept it but I’m very disappointed.

K
Katherine Fila
Love it

Use as a tray for on top of our guest bathroom toilet. I bought a set of two glass toiletry storage containers and a bottle of Diptyque room spray. Looks so chic

FAQs

Common questions about shipping, stone care, and returns.

Is shipping really free?

Yes — all U.S. orders ship free with no minimum purchase, and samples are included. For delivery outside the United States, please contact us at sales@koville.com for availability and rates.

How long will my order take to arrive?

In-stock orders usually ship within 72 hours, and most orders are delivered within 5–10 business days. Orders with laser engraving take a little longer: we email you a proof first, and production begins only after you approve it.

Will my piece look exactly like the product photos?

Not exactly — and that is the point. Every piece is cut from natural stone, so veining, tone, and natural markings vary from piece to piece. The photographs illustrate the character of the stone rather than an identical pattern; your piece will have its own one-of-a-kind pattern.

How do I clean and care for natural stone?

Wipe with a soft cloth and warm water with a drop of mild, pH-neutral soap, then dry. Avoid acidic cleaners such as vinegar or lemon, which can etch the surface. For more guidance, see our Stone Care guides.

What is your return policy?

Items in brand-new condition with no quality issues can be returned within 14 days of delivery, and items with quality problems can be replaced within 30 days. Please contact us before sending anything back so we can guide you through the process; return shipping for non-quality returns is the customer's responsibility. See the full refund policy for details.

Can I return or exchange a personalized item?

Items with custom laser engraving are made to order to your specifications and cannot be returned or exchanged.

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