Shipping & Delivery

Delivery options and timing depend on your destination and selected item. View shipping policy ↗

Returns & Exchanges

Review eligibility and conditions before arranging a return. View return policy ↗

Natural Stone

Veining, tone and natural markings vary from piece to piece. Product photographs illustrate the stone rather than an identical pattern. Explore our stones ↗

Product Support

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Laser engraving example — text engraved on natural stone

Text

Laser engraving example — pattern engraved on natural stone

Pattern

Laser engraving example — pattern and text engraved on natural stone

Pattern + Text

CUSTOM ENGRAVING

Make it unmistakably yours

  1. Type your text
  2. We email a proof
  3. Engraved after your approval

Rosso Francia in vase form: calm, solid, and hard to ignore.

Rosso Francia shows deep red ground with darker, wine-like movement across a deep red ground, so the surface never sits flat. Its finish is bold, polished surface, catching light softly rather than glaring. That natural range is the point: the vase you receive is the only one patterned quite like it.

A quiet object, made well Cut from solid marble and polished by hand, this vase is made to be used daily and looked at often. It does not need styling around it; the rosso francia carries the piece on its own. It arrives ready to take its place, cut in rosso francia.

Details

  • Material: Marble
  • Stone: Rosso Francia
  • Dimensions: 72 × 72 × 220 mm
  • Care: Wipe clean with a soft, damp cloth.

Leave it where the light finds it, and the rosso francia will do the rest.

Four natural stone vases — A setting for stems and branches.

FAQs

Common questions about shipping, stone care, and returns.

Is shipping really free?

Yes — all U.S. orders ship free with no minimum purchase, and samples are included. For delivery outside the United States, please contact us at sales@koville.com for availability and rates.

How long will my order take to arrive?

In-stock orders usually ship within 72 hours, and most orders are delivered within 5–10 business days. Orders with laser engraving take a little longer: we email you a proof first, and production begins only after you approve it.

Will my piece look exactly like the product photos?

Not exactly — and that is the point. Every piece is cut from natural stone, so veining, tone, and natural markings vary from piece to piece. The photographs illustrate the character of the stone rather than an identical pattern; your piece will have its own one-of-a-kind pattern.

How do I clean and care for natural stone?

Wipe with a soft cloth and warm water with a drop of mild, pH-neutral soap, then dry. Avoid acidic cleaners such as vinegar or lemon, which can etch the surface. For more guidance, see our Stone Care guides.

What is your return policy?

Items in brand-new condition with no quality issues can be returned within 14 days of delivery, and items with quality problems can be replaced within 30 days. Please contact us before sending anything back so we can guide you through the process; return shipping for non-quality returns is the customer's responsibility. See the full refund policy for details.

Can I return or exchange a personalized item?

Items with custom laser engraving are made to order to your specifications and cannot be returned or exchanged.

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